I design end-to-end journeys — think a 12-day Kyushu rail loop with onsen timing and luggage-forwarding — that lift client satisfaction, not just fill seats. Who’s hiring for experience design measured by outcomes (NPS, repeat rate) rather than just GDS speed — agencies, DMCs, or in-house teams — remote or NYC?
But that 12-day Kyushu rail loop with luggage-forwarding screams case study — , too many shops still reward GDS speed. Build a one-pager tying ‘NPS, repeat rate’ lift to ops savings and pitch it to outcome-minded teams in NYC (Black Tomato, Indagare) and CX/Product at Navan/Hopper; I see those pop up on https://jobs.skift.com. Would you consider a contract-to-hire to prove the delta fast?