But i once organized a wellness week at our resort that included yoga classes by the beach. Everything was going great until I accidentally hailed it as ‘Yahtzee on the beach.’ You can imagine the confused guests thinking it was some new twist on yoga poses! I had to think fast on my feet. Now, I make sure we always clarify activities before I announce them.
I’ve definitely had my share of mix-ups like that! Once, I promoted a ‘Cooking Class by the Pool,’ but I forgot to specify it was for appetizers, not full meals. It’s all about being clear with guests; I learned that the hard way! A quick note in the itinerary can save you a lot of confusion.
Mix-ups happen! Once, I accidentally scheduled a ‘Meditation Hour’ at 5 PM instead of 5 AM… The guests were ready for a peaceful evening instead of a sleepy start to their day.
, I feel your pain! Just last summer, we had a ‘Zumba on the Deck’ scheduled, but half the guests showed up with yoga mats, expecting a calm vibe. I learned it’s crucial to double-check the event names — maybe even throw them on a sign-up sheet beforehand.